Refund Policy

We want you to love your Jours Planner. If it isn't right for you, here's how returns work.
30-day returns
You can return your planner within 30 days of delivery. Used planners, including ones you've written in, are eligible as long as they're undamaged (no torn, removed or water-damaged pages, and no damage to the cover).
How to start a return
Start your return on the order status email you got from meilleur. Once the return is approved, use the return label to ship the return back to our company.
Return shipping
We recommend a trackable shipping service, so you can track when the return has been delivered.
Refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 10 business days. Your bank may take a few extra days to post the refund.
Damaged, defective or incorrect items
If your planner arrives damaged or you received the wrong item, email us within 10 days of delivery with your order number and a photo. We'll send a replacement or a full refund at no cost to you.
Exchanges
The fastest way to get a different item is to return the one you have and place a new order.
Gifts
If your planner was a gift, you can return it for store credit. The gift-giver won't be notified.
Order cancellations
Need to cancel? Email us as soon as possible. If your order hasn't shipped yet, we'll cancel it and refund you in full.
Questions
Reach us anytime at support@meilleur-co.com or through our instagram @meilleur.planners